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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Williams

December 3, 2024

5  out of  5
rating by Jeffrey Williams
"Paige made on-boarding my new auto insurance policy a breeze!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris Huellen

November 30, 2024

1  out of  5
rating by Chris Huellen
"please stop sending me letters in pittsburgh pa."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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JCB 315

November 26, 2024

5  out of  5
rating by JCB 315
"Margaret and Mike are great to work with! They help my company with a Commercial Auto Policy, Short Term Disability life insurance. Very responsive helpful and local. Thank You very much"
We responded:
"We appreciate your positive feedback, and look forward to continuing to provide you with exceptional customer service in the future. Thank you for the 5 star review."
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Mary Khalil

November 25, 2024

5  out of  5
rating by Mary Khalil
"Margaret, at State Farm, is always kind & efficient. She responds immediately to all my requests & questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please let us know!"
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Charlene Haldeman

November 21, 2024

5  out of  5
rating by Charlene Haldeman
"He has Paige and she is amazing!!!!"
We responded:
"Charlene, thank you for the 5 star review. Paige does a great job with helping our customers with all their insurance needs. We appreciate you and your business. "
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Michael Brussel

October 18, 2024

5  out of  5
rating by Michael Brussel
"Awesome customer service! Super patient, super flexible, super helpful!"
We responded:
"Michael,thank you for the 5 star review. We appreciate your kind words, and we are always happy to help our customers."
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David Simon

September 19, 2024

5  out of  5
rating by David Simon
"Thank you to Margaret at State Farm on South Bay Road in Cicero NY! Always very helpful and responsive!"
We responded:
"Hey David, Thanks a lot for the awesome review! I'm really happy to hear that Margaret was helpful and responsive. We're grateful to have her on our team. If you need anything else, feel free to reach out anytime! - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
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Debora Ryder

August 28, 2024

5  out of  5
rating by Debora Ryder
"They were always there when I need them doesn’t matter what the situation is I would highly recommend them to anyone"
We responded:
"Debora, thank you for taking the time to write this positive review. We appreciate your business and look forward to helping you with all of your insurance needs."
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Jared Hemingway

July 27, 2024

5  out of  5
rating by Jared Hemingway
"Emily was extremely friendly and helpful! Helped me out in just a few minutes and sent my documents before the day was over 👍 A month-ish later i called to add an auto policy to my homeowners policy. Paige helped me out and once again, very helpful, polite, and quick! Recieving a hand written thank you note and a few business cards from paige was the icing on the cake for me!"
We responded:
"Jared, I'm thrilled you found Emily extremely friendly and helpful! We're pleased to have provided quick assistance and sent your documents promptly. Thank you for choosing our office for your insurance needs! - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
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Minkyung Kim

July 12, 2024

5  out of  5
rating by Minkyung Kim
"The agent was very friendly, responsive, and easy to work with."
We responded:
"Thank you for the 5 star review. We appreciate your business."
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henry Rodriguez

April 10, 2024

5  out of  5
rating by henry Rodriguez
"The Customer service was phenomenal, no complaints at all."
We responded:
"Henry, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Mike Baltrusitis - State Farm Insurance Agent"
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Saaadat Wilkins

April 5, 2024

5  out of  5
rating by Saaadat Wilkins
"My insurance agent was Paige Dawson, she was extremely knowledgeable and helpful in my decision making picking a quote/plan. Spoke with multiple insurance agencies and they weren’t it at all. Highly recommend Paige… I am not a bot nor a relative , just a grateful customer ."
We responded:
"Thank you for the great review. Paige does a great job helping with choosing the right coverages for your personal needs. We appreciate your business."
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Kevin Miller

April 5, 2024

5  out of  5
rating by Kevin Miller
"This office is great to work with. They are all very helpful."
We responded:
"Thank you for the five-star rating, Kevin! I'm pleased to hear that you found our office great to work with and very helpful! Providing exceptional service is our priority, and we're grateful for your positive feedback! If you ever need assistance in the future, feel free to reach out! - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
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Cassie Jordan

April 4, 2024

5  out of  5
rating by Cassie Jordan
"So quick and professional with buisness. Was able to take care of 3 things I desperately needed done, had no issues or stress thanks to the help Margaret."
We responded:
"Thank you for the five-star rating, Cassie! I'm pleased to hear that Margaret was able to assist you efficiently and professionally with your insurance needs. We're grateful for your positive feedback and look forward to continuing to provide you with exceptional service in the future. - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
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Linda Dardaris

March 13, 2024

5  out of  5
rating by Linda Dardaris
"Thank you to Agent Margaret Baltrusitis for excellent customer service. Margaret always returns my calls on the same day even when I’ve had to leave a message. Insurance questions are always important to the client, me. There is nothing more upsetting than not getting a call back especially if it relates to a car accident and you need advise. For an auto or homeowners quote, call Margaret."
We responded:
"Linda, we are thrilled to hear about your positive experience with Margaret. Providing excellent customer service and prompt responses to your insurance questions is a top priority for us. We appreciate your kind words and look forward to assisting you with any future auto or homeowners insurance needs. Thank you for choosing us to protect what matters most to you. - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
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Shaleek

February 13, 2024

5  out of  5
rating by Shaleek
"I was shopping around for the lowest car insurance rate for weeks, when I came across State Farm. My first experience with the company and Paige Dawson made it very stress free and she was able to get me a great rate! Very thankful for her and State Farm for the great experience."
We responded:
"Shaleek, we appreciate your kind words, and thank you for the 5 star review."
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Joshua Gugliotto

February 7, 2024

5  out of  5
rating by Joshua Gugliotto
"I have been with State Farm for over 15 years and have had Mike Baltrusitis as my agent for many of them. Margaret has always been super helpful and always is willing to go above and beyond to take care of a client. I wish I could keep them as my State Farm agent but relocated to TX."
We responded:
"Thank you, Joshua, for your positive feedback and for acknowledging the exceptional assistance provided by Margaret. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Cindy Sander

February 2, 2024

5  out of  5
rating by Cindy Sander
"Always helpful and it's a pleasure to work with the staff."
We responded:
"Cindy, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
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mark lozada

February 1, 2024

5  out of  5
rating by mark lozada
"Paige was prompt, excellent and expert in handling with my insurance requirements."
We responded:
"Mark, Paige does a great job helping our customers with their auto and homeowners insurance. Thank you for the 5 star review and the kind words."
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Gabriel Velez

February 1, 2024

5  out of  5
rating by Gabriel Velez
"I appreciate how nice they have been with me when I have stopped into their office and for answering my emails to them promptly."
We responded:
"Gabriel, it is our pleasure to to answer any insurance related questions and to guide you in making the right decisions for your auto and home insurance needs. Thank you for the 5 star review."
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Bruce Tibbitts

January 22, 2024

5  out of  5
rating by Bruce Tibbitts
"The best"
We responded:
"Bruce, thanks for the 5 star review. It’s a pleasure working with you."
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Edward Perra

January 19, 2024

5  out of  5
rating by Edward Perra
"Fast and efficient service !"
We responded:
"Thank you for the kind words, Edward!"
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Elwyn Lashua

January 17, 2024

5  out of  5
rating by Elwyn Lashua
"Excellent people in the office margeret is very excellent along with Mike and everyone else in the off margeret should get a big pay raise for the years of service no complaints for me or my daughter with State Farm"
We responded:
"It is a pleasure working with you, Elwyn. Margaret always puts our customers first and we are glad she was able to assist you with your insurance needs. Feel free to contact us anytime!"
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Elizabeth Conklin

January 17, 2024

5  out of  5
rating by Elizabeth Conklin
"I’ve been a client of Mike’s since I got my first car. They recently helped us with our home insurance on our first home and the process was super easy! They were knowledgeable about the process, always responded in a timely manner, and helped us along the way since we had no idea what to expect. I’m glad to continue to work with them with our home and car insurance."
We responded:
"Elizabeth, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your auto and home insurance needs in the future!"
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Barbara Washington

January 11, 2024

5  out of  5
rating by Barbara Washington
"Been doing Business with Baltrusitis-State Farm Insurance for years. Have always been very helpful and fast in any situation."
We responded:
"Barbara, thank you for the kind words. We appreciate your 5 star review, and your business."