Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Simon

David Simon

September 19, 2024

5  out of  5
rating by David Simon
"Thank you to Margaret at State Farm on South Bay Road in Cicero NY! Always very helpful and responsive!"
We responded:
"Hey David, Thanks a lot for the awesome review! I'm really happy to hear that Margaret was helpful and responsive. We're grateful to have her on our team. If you need anything else, feel free to reach out anytime! - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
Profile photo of Debora Ryder

Debora Ryder

August 28, 2024

5  out of  5
rating by Debora Ryder
"They were always there when I need them doesn’t matter what the situation is I would highly recommend them to anyone"
Profile photo of Jared Hemingway

Jared Hemingway

July 27, 2024

5  out of  5
rating by Jared Hemingway
"Emily was extremely friendly and helpful! Helped me out in just a few minutes and sent my documents before the day was over 👍 A month-ish later i called to add an auto policy to my homeowners policy. Paige helped me out and once again, very helpful, polite, and quick! Recieving a hand written thank you note and a few business cards from paige was the icing on the cake for me!"
We responded:
"Jared, I'm thrilled you found Emily extremely friendly and helpful! We're pleased to have provided quick assistance and sent your documents promptly. Thank you for choosing our office for your insurance needs! - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
Profile photo of Minkyung Kim

Minkyung Kim

July 12, 2024

5  out of  5
rating by Minkyung Kim
"The agent was very friendly, responsive, and easy to work with."
We responded:
"Thank you for the 5 star review. We appreciate your business."
Profile photo of henry Rodriguez

henry Rodriguez

April 10, 2024

5  out of  5
rating by henry Rodriguez
"The Customer service was phenomenal, no complaints at all."
We responded:
"Henry, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Mike Baltrusitis - State Farm Insurance Agent"
Profile photo of Saaadat Wilkins

Saaadat Wilkins

April 5, 2024

5  out of  5
rating by Saaadat Wilkins
"My insurance agent was Paige Dawson, she was extremely knowledgeable and helpful in my decision making picking a quote/plan. Spoke with multiple insurance agencies and they weren’t it at all. Highly recommend Paige… I am not a bot nor a relative , just a grateful customer ."
We responded:
"Thank you for the great review. Paige does a great job helping with choosing the right coverages for your personal needs. We appreciate your business."
Profile photo of Kevin Miller

Kevin Miller

April 5, 2024

5  out of  5
rating by Kevin Miller
"This office is great to work with. They are all very helpful."
We responded:
"Thank you for the five-star rating, Kevin! I'm pleased to hear that you found our office great to work with and very helpful! Providing exceptional service is our priority, and we're grateful for your positive feedback! If you ever need assistance in the future, feel free to reach out! - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
Profile photo of Cassie Jordan

Cassie Jordan

April 4, 2024

5  out of  5
rating by Cassie Jordan
"So quick and professional with buisness. Was able to take care of 3 things I desperately needed done, had no issues or stress thanks to the help Margaret."
We responded:
"Thank you for the five-star rating, Cassie! I'm pleased to hear that Margaret was able to assist you efficiently and professionally with your insurance needs. We're grateful for your positive feedback and look forward to continuing to provide you with exceptional service in the future. - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
Profile photo of Linda Dardaris

Linda Dardaris

March 13, 2024

5  out of  5
rating by Linda Dardaris
"Thank you to Agent Margaret Baltrusitis for excellent customer service. Margaret always returns my calls on the same day even when I’ve had to leave a message. Insurance questions are always important to the client, me. There is nothing more upsetting than not getting a call back especially if it relates to a car accident and you need advise. For an auto or homeowners quote, call Margaret."
We responded:
"Linda, we are thrilled to hear about your positive experience with Margaret. Providing excellent customer service and prompt responses to your insurance questions is a top priority for us. We appreciate your kind words and look forward to assisting you with any future auto or homeowners insurance needs. Thank you for choosing us to protect what matters most to you. - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
Profile photo of Shaleek

Shaleek

February 13, 2024

5  out of  5
rating by Shaleek
"I was shopping around for the lowest car insurance rate for weeks, when I came across State Farm. My first experience with the company and Paige Dawson made it very stress free and she was able to get me a great rate! Very thankful for her and State Farm for the great experience."
We responded:
"Shaleek, we appreciate your kind words, and thank you for the 5 star review."
Profile photo of Joshua Gugliotto

Joshua Gugliotto

February 7, 2024

5  out of  5
rating by Joshua Gugliotto
"I have been with State Farm for over 15 years and have had Mike Baltrusitis as my agent for many of them. Margaret has always been super helpful and always is willing to go above and beyond to take care of a client. I wish I could keep them as my State Farm agent but relocated to TX."
We responded:
"Thank you, Joshua, for your positive feedback and for acknowledging the exceptional assistance provided by Margaret. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Profile photo of Cindy Sander

Cindy Sander

February 2, 2024

5  out of  5
rating by Cindy Sander
"Always helpful and it's a pleasure to work with the staff."
We responded:
"Cindy, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
Profile photo of mark lozada

mark lozada

February 1, 2024

5  out of  5
rating by mark lozada
"Paige was prompt, excellent and expert in handling with my insurance requirements."
We responded:
"Mark, Paige does a great job helping our customers with their auto and homeowners insurance. Thank you for the 5 star review and the kind words."
Profile photo of Gabriel Velez

Gabriel Velez

February 1, 2024

5  out of  5
rating by Gabriel Velez
"I appreciate how nice they have been with me when I have stopped into their office and for answering my emails to them promptly."
We responded:
"Gabriel, it is our pleasure to to answer any insurance related questions and to guide you in making the right decisions for your auto and home insurance needs. Thank you for the 5 star review."
Profile photo of Bruce Tibbitts

Bruce Tibbitts

January 22, 2024

5  out of  5
rating by Bruce Tibbitts
"The best"
We responded:
"Bruce, thanks for the 5 star review. It’s a pleasure working with you."
Profile photo of Edward Perra

Edward Perra

January 19, 2024

5  out of  5
rating by Edward Perra
"Fast and efficient service !"
We responded:
"Thank you for the kind words, Edward!"
Profile photo of Elwyn Lashua

Elwyn Lashua

January 17, 2024

5  out of  5
rating by Elwyn Lashua
"Excellent people in the office margeret is very excellent along with Mike and everyone else in the off margeret should get a big pay raise for the years of service no complaints for me or my daughter with State Farm"
We responded:
"It is a pleasure working with you, Elwyn. Margaret always puts our customers first and we are glad she was able to assist you with your insurance needs. Feel free to contact us anytime!"
Profile photo of Elizabeth Conklin

Elizabeth Conklin

January 17, 2024

5  out of  5
rating by Elizabeth Conklin
"I’ve been a client of Mike’s since I got my first car. They recently helped us with our home insurance on our first home and the process was super easy! They were knowledgeable about the process, always responded in a timely manner, and helped us along the way since we had no idea what to expect. I’m glad to continue to work with them with our home and car insurance."
We responded:
"Elizabeth, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your auto and home insurance needs in the future!"
Profile photo of Barbara Washington

Barbara Washington

January 11, 2024

5  out of  5
rating by Barbara Washington
"Been doing Business with Baltrusitis-State Farm Insurance for years. Have always been very helpful and fast in any situation."
We responded:
"Barbara, thank you for the kind words. We appreciate your 5 star review, and your business."
Profile photo of Drew Van

Drew Van

January 8, 2024

5  out of  5
rating by Drew Van
"Paige did a wonderful job walking me through all of the paperwork involved in switching to a new auto and home policy. She is a great representative of her company."
We responded:
"Hi, Drew! Thank you for the praise for Paige! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Profile photo of kathy coseo

kathy coseo

December 14, 2023

5  out of  5
rating by kathy coseo
"Paige was very good. Always there to respond to questions immediately. Very pleasant to work with!"
We responded:
"Kathy, thank you so much for the positive rating for Paige! We enjoy working with you and greatly appreciate your business."
Profile photo of Lisa Natalie

Lisa Natalie

December 13, 2023

5  out of  5
rating by Lisa Natalie
"I was lucky enough to find this wonderful agency searching for reasonable auto insurance. Paige Dawson is so helpful and is prompt in getting answers or resolution to your questions or issues. I am so happybto have found this agency and "Jake" has nothing on Paige!!!"
We responded:
"Lisa, that’s right Jake has nothing on Paige. Thank you for the 5 Star review. We appreciate your business, and all of us wish you and your family a happy and healthy holiday season."
Profile photo of Vivian Greer

Vivian Greer

December 6, 2023

5  out of  5
rating by Vivian Greer
"Thank you Margaret for your help today in obtaining my car insurance.You made everything so easy for me. I called you, received a quote, signed up and had my insurance proof of coverage in an hour. I am the third generation in my family getting insurance with State Farm. You are more than a five star on reviews in my opinion. You are an asset to State Farm. Thanks again. Cheyanne G."
We responded:
"Thank you so much for your 5 Star review. You Rock, for leaving us a 5 Star review. We appreciate each and every customer of ours, and we will always do our best to help our customers with all of their insurance needs and questions. We try to provide exceptional service that an 800 number can’t provide. Thank you for your business."
Profile photo of Tiffani Meglino

Tiffani Meglino

December 4, 2023

5  out of  5
rating by Tiffani Meglino
"State farm is a great company. Margaret has been the most helpful person ever! She is quick and on top of everything! Her knowledge is helpful in so many ways!"
We responded:
"Tiffani, thank you for the kind review! Margaret is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
Profile photo of Cora Fuller

Cora Fuller

November 27, 2023

5  out of  5
rating by Cora Fuller
"State Farm has very good to me. They keep their prices competitive and Margaret is always kind, professional and informative."
We responded:
"Cora, thank you for the 5 star review, Margaret does a great job helping our customers with all their insurance need’s. We appreciate your feedback."