State Farm® Insurance Agent Mike Baltrusitis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Phil Sullivan
June 20, 2025
5
out of
5
rating by Phil Sullivan
"Margaret was a tremendous help with getting my claim straightened out. If it wasn’t for her being in my corner it might still be going on today. I am extremely grateful for her assistance and going to bat for me!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nanette Saucier
June 12, 2025
5
out of
5
rating by Nanette Saucier
"Excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Marta Kirby
June 9, 2025
5
out of
5
rating by Marta Kirby
"Margaret was a huge help, I have been with this agency for years and highly recommend them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Darrell Maylone
May 29, 2025
5
out of
5
rating by Darrell Maylone
"Great customer service from the agent I dealt with, Paige Dawson was very thorough, even called me back 3 times just to make sure she was getting me the correct insurance at a very affordable rate."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Haley Mikus
April 21, 2025
1
out of
5
rating by Haley Mikus
"I am extremely disappointed that I trusted this agent to do the right thing. Instead of receiving advising I was fully taken advantage of by the agent and they intentionally omitted coverage from my plan that I wanted and NEEDED. As a 21 year old, I did my best and am sad to say DO NOT trust these people at all."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority. "
Monica Hamilton
March 7, 2025
5
out of
5
rating by Monica Hamilton
"Everytime I reach out, I am able to speak to someone or receive a prompt email back. When my vehicle was involved in an accident near the office, they stayed open past five to assist me with the details of the claims process. As I navigated that, the Baltusitis agency was always there every step of the way to assist me with the process. I cannot recommend them enough for insurance needs. They are hard-workers, very responsive and will go the extra mile for you!"
We responded:
"Monica, thank you for your generous review of our office. We take great pride in being a good neighbor, especially during the claims process."
Samantha Hemingway
March 5, 2025
5
out of
5
rating by Samantha Hemingway
"Margaret and everyone else in this office is always super helpful! I plan to stay with this agent long term because of the quick responses & great customer service I've received."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nathan Shewell
February 19, 2025
5
out of
5
rating by Nathan Shewell
"🤝"
We responded:
"Thank you so much for the 5-star rating, Nathan! We look forward to continuing to serve you. - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
Cora Dungey
February 12, 2025
5
out of
5
rating by Cora Dungey
"These guys are always friendly, knowledgeable and easy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Margaret Kelly
January 27, 2025
5
out of
5
rating by Margaret Kelly
"I called my local state farm office for a home insurance estimate. I received a timely and professional response, as well as a competitive quote. I worked with a representative named Margaret. She was so professional and courteous, I selected this agency for my homeowners and car insurance! Their rates are fair and the service exceedingly good! Thank you, Margaret. I look forward to an ongoing working relationship with you. MEK"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Elaine Burdick
January 15, 2025
5
out of
5
rating by Elaine Burdick
"Paige Dawson is a valuable asset to State Farm! She's courteous, patient & knowledgeable... Simply a pleasure to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brook Aw
January 2, 2025
5
out of
5
rating by Brook Aw
"Margaret is extremely helpful and great person to work with! She went above and beyond to help me with the services needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tony
December 27, 2024
5
out of
5
rating by Tony
"5 Stars !!!! Incredibly helpful , knowledgeable and patient !!! They go above and beyond with customers service!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
steven liechtung
December 27, 2024
5
out of
5
rating by steven liechtung
"Margaret was extremely responsive and understanding in what needed to get accomplished. Thanks!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amanda Sutton
December 17, 2024
5
out of
5
rating by Amanda Sutton
"I have had a great experience working with this team. I started with Jessica (she was amazing) and now work with Margaret who is amazing as well! I can request an add/remove/change and Margaret is very quick and extremely helpful! Thank you for being so great to work with! ** Can I add they have also saved me a TON of money by switching from Travelers/Progressive to State Farm and Jessica (at the time) did ALL of the work for me, as we transferred everything including our home insurance, which was escrowed. Nothing but amazing things to say about this team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mary Zelinsky
December 6, 2024
5
out of
5
rating by Mary Zelinsky
"I truly have the best experience with Margaret at this location. She is always helpful, informative and fast at getting me the answers or documents I need! A pleasure to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jeffrey Williams
December 3, 2024
5
out of
5
rating by Jeffrey Williams
"Paige made on-boarding my new auto insurance policy a breeze!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Chris Huellen
November 30, 2024
1
out of
5
rating by Chris Huellen
"please stop sending me letters in pittsburgh pa."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Chris Huellen
November 30, 2024
1
out of
5
rating by Chris Huellen
"please stop sending me letters in pittsburgh pa."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
JCB 315
November 26, 2024
5
out of
5
rating by JCB 315
"Margaret and Mike are great to work with! They help my company with a Commercial Auto Policy, Short Term Disability life insurance. Very responsive helpful and local. Thank You very much"
We responded:
"We appreciate your positive feedback, and look forward to continuing to provide you with exceptional customer service in the future. Thank you for the 5 star review."
Mary Khalil
November 25, 2024
5
out of
5
rating by Mary Khalil
"Margaret, at State Farm, is always kind & efficient. She responds immediately to all my requests & questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, please let us know!"
Charlene Haldeman
November 21, 2024
5
out of
5
rating by Charlene Haldeman
"He has Paige and she is amazing!!!!"
We responded:
"Charlene, thank you for the 5 star review. Paige does a great job with helping our customers with all their insurance needs. We appreciate you and your business. "
Michael Brussel
October 18, 2024
5
out of
5
rating by Michael Brussel
"Awesome customer service! Super patient, super flexible, super helpful!"
We responded:
"Michael,thank you for the 5 star review. We appreciate your kind words, and we are always happy to help our customers."
David Simon
September 19, 2024
5
out of
5
rating by David Simon
"Thank you to Margaret at State Farm on South Bay Road in Cicero NY! Always very helpful and responsive!"
We responded:
"Hey David, Thanks a lot for the awesome review! I'm really happy to hear that Margaret was helpful and responsive. We're grateful to have her on our team. If you need anything else, feel free to reach out anytime! - Mike Baltrusitis - State Farm Insurance Agent, Cicero, NY"
Debora Ryder
August 28, 2024
5
out of
5
rating by Debora Ryder
"They were always there when I need them doesn’t matter what the situation is I would highly recommend them to anyone"
We responded:
"Debora, thank you for taking the time to write this positive review. We appreciate your business and look forward to helping you with all of your insurance needs."